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Support Engineer

Years of Experience :  2+ years 

Location :Bangalore Willing to travel

Educational Qualification:

Bachelors in Engineering / MCA. Preferably (Comp Sc, IT)

Skill sets:

Mandatory 

  • Web fundamentals like HTML, JavaScript/ Node Js, and CSS
  • Awareness of  MEAN (MongoDB, Express.js, AngularJS, and Node.js) Stack technologies
  • Foundation in data structures, algorithms, and system design.
  • Experience in Product support process  including support ticket response and resolution, Root Cause Analysis for Support tickets , bug tracking and fixes , documentation
  • Understanding of Bug tracking and Support tool like JIRA
  • Understanding or familiarity with API Creation and RESTful services
  • Good programming skills with ability to solve development problems
  • Maintain regular & clear communication with different stakeholders on work progress, challenges or any other concerns
  • Excellent verbal and written communication skills
  • Quick learning and adaptability to new technologies and concepts.
  • Good Team Management / Playing Skills with an attitude of knowledge sharing

Technical skills

  • API design and development
  • CRUD (Create, Read, Update, Delete)
  • RESTful Services
  • Familiarity with Linux based Operating Systems
  • Good to have knowledge on cloud services- AWS, Azure, GCP etc

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